This policy explains what information Restoration Hub FL collects when you visit this site or call the number on it, how that information is used, and who it may be shared with. It applies to restorationhubfl.com and to the tracked phone line operated through this site.
Effective date: June 17, 2026
Restoration Hub FL is an independent referral website operated at restorationhubfl.com. The site connects Florida homeowners with water damage and mold restoration contractors through a tracked phone line. The site is not a licensed contractor and does not perform restoration work.
For questions about this policy, contact: support@restorationhubfl.com
When you visit this site, standard web server and analytics tools may collect: IP address, browser type and version, operating system, referring URL, pages visited, time and date of visit, and time spent on pages. This information is collected through server logs and third-party analytics tools including Google Analytics. It is used to understand how the site is used and to improve content. It is not used to identify individual visitors.
The phone number on this site is a tracked line operated through Ringba, a call analytics and routing platform. When you call, Ringba may collect: the phone number you call from, the time and duration of the call, your geographic location derived from your area code or carrier data, and call recording where applicable under applicable law. This data is used to route your call to a contractor, to measure the performance of the referral service, and to fulfil obligations to the contractor networks this site works with. Call data is subject to Ringba's own privacy policy in addition to this one.
If you contact the site by email at support@restorationhubfl.com, the information you include in that email — your name, email address, and any other details you choose to provide — is collected and used only to respond to your enquiry. It is not added to any marketing list.
The information collected through this site is used for the following purposes: operating and improving the site, routing calls to contractor networks, measuring referral performance, responding to direct enquiries, and complying with legal obligations. The site does not use personal information to send marketing communications. The site does not sell personal information to third parties.
When you call the number on this site, call data including your phone number, call duration, and geographic information is shared with the contractor network that receives your call. That network may share call data with the individual contractor who answered. This sharing is necessary to operate the referral service.
The site uses Google Analytics to collect anonymised site usage data. It uses Ringba to operate the tracked phone line. These providers process data on behalf of the site under their own terms of service and privacy policies. Google Analytics privacy policy: policies.google.com/privacy. Ringba privacy policy: ringba.com/privacy.
The site may disclose information if required to do so by law, in response to a valid legal process, or to protect the rights, property, or safety of the site operator, users, or others.
This site uses cookies. Cookies are small text files placed on your device by your browser when you visit a website. This site uses cookies for analytics purposes through Google Analytics and for standard site functionality. Google Analytics cookies collect anonymised data about how visitors use the site. They do not identify individual visitors.
You can control or disable cookies through your browser settings. Disabling cookies will not prevent you from using this site or calling the phone number on it. Instructions for managing cookies vary by browser — consult your browser's help documentation for the specific steps.
Analytics data is retained in Google Analytics according to the retention settings configured for this site, typically 14 months. Call data is retained by Ringba according to Ringba's data retention policy. Email enquiries are retained for as long as necessary to respond and for a reasonable period thereafter. The site does not maintain a long-term database of visitor or caller personal information.
If you are a resident of California, you may have rights under the California Consumer Privacy Act (CCPA) including the right to know what personal information has been collected about you, the right to request deletion of that information, and the right to opt out of the sale of personal information. This site does not sell personal information. To make a request under the CCPA, contact support@restorationhubfl.com.
If you are a resident of the European Economic Area, you may have rights under the General Data Protection Regulation (GDPR) including the right to access, correct, or delete personal information held about you. This site is directed at Florida homeowners and does not intentionally collect data from EEA residents. If you believe data about you has been collected and you are an EEA resident, contact support@restorationhubfl.com.
This site contains links to third-party websites including myfloridalicense.com, policies.google.com, and ringba.com. This privacy policy applies only to restorationhubfl.com. The site is not responsible for the privacy practices of linked third-party sites. Review the privacy policy of any third-party site you visit.
This site is not directed at children under the age of 13 and does not knowingly collect personal information from children. If you believe a child has provided personal information through this site, contact support@restorationhubfl.com and the information will be deleted.
This policy may be updated from time to time. The effective date at the top of this page reflects the date of the most recent revision. Continued use of the site after a policy update constitutes acceptance of the revised policy. Material changes will be noted in the page meta section at the bottom of this page.
The number is free to call, available 24/7, and connects directly to contractors available in your area.
Call (800) 555-0192This site earns a fee when a homeowner calls through a tracked number. Calls are routed to contractors in third-party networks. Restoration Hub FL is not a contractor and does not employ or guarantee the work of any contractor. Full disclosure · Editorial standards